Delivery and Shipping


Order Processing/Manufacturing Times

Typically, we have a 1-2 business day processing time on orders. As many of our products are made to order the processing time may vary due to immediate customer demand, supply of materials, or unexpected and unplanned outages in our manufacturing processes. Where the processing time is expected to be more than 5 working days, we will endeavor to contact you and keep you informed.

 

Shipping methods

We offer the following methods of shipping and collection:

– Local Pickup : by prior arrangement

– Australia Post :  3-7 business days

– Express Post : 1-3 business days

The indicated shipping times above are separate and in addition to the order processing time.

 

Shipping Prices

Shipping prices vary depending on the size and quantity of products, and the shipping method chosen. Shipping prices are calculated during online checkout.

As a general pricing guide:

– Local pickup:      Free

– Australia Post:

  • Envelope : $3-$5
  • Small parcel : $8-$12
  • Large parcel : $12-$20

– Express Post:

  • Envelope: $7.00-$10
  • Small parcel : $12-$15
  • Large parcel : $15-$25

For large quantity orders, or if the automatically calculated postage price seems incorrect, please contact us directly to confirm the shipping cost for your order.

International Orders

For all international orders please contact us for shipping prices and estimated delivery times.